Terms of Service

Last Updated: September 9, 2026

Overview

Welcome to ISEEA. The terms “we”, “us” and “our” refer to ISEEA.

ISEEA operates this website and online store, including its products, services, courses, consultations, content and other features (collectively, the “Services”). Our store is powered by Shopify.

By accessing or using our website, purchasing our products, enrolling in a course or booking a consultation, you agree to these Terms of Service and our Privacy Policy.

Please read these Terms carefully before using our Services.

1. Website Access & Account

You agree to provide accurate and complete information when placing an order, creating an account, enrolling in a course or booking a consultation.

You are responsible for maintaining the confidentiality of your account information and for all activities carried out through your account.

ISEEA reserves the right to suspend or terminate accounts involved in misuse, fraudulent activity or violation of these Terms.

2. Products & Services

ISEEA offers gemstone jewellery, crystals, spiritual products, courses, consultations and related services.

We make reasonable efforts to display product images, descriptions and information accurately. However, natural gemstones and crystals may vary in colour, pattern, texture, inclusions and appearance.

Product availability, descriptions, specifications and prices may be changed or updated at any time.

3. Orders & Purchases

Placing an order constitutes a request to purchase a product or service. ISEEA reserves the right to accept, decline, cancel or modify an order where necessary.

Orders may be cancelled before processing where possible. Once an order has been processed or dispatched, cancellation may not be available.

Returns, refunds and replacements are governed by our Refund, Return & Replacement Policy.

4. Courses & Consultations

ISEEA may offer online courses, classes, consultations, educational content and digital materials.

Course and consultation fees must be paid according to the price displayed at the time of purchase.

Due to the nature of digital and service-based offerings, fees may be non-refundable once a course, consultation, class or digital material has been accessed, scheduled or commenced, subject to our Refund Policy and applicable law.

Course materials, recordings, notes and other educational content are intended for the enrolled customer only and must not be copied, reproduced, shared, resold or distributed without written permission from ISEEA.

5. Prices & Payments

All prices displayed on the website are subject to change without prior notice.

The applicable price will be the price displayed at the time the order or service is purchased.

Customers are responsible for providing accurate billing and payment information. Applicable taxes, shipping charges or other charges will be displayed where applicable.

6. Shipping & Delivery

Delivery timelines provided on our website are estimates and may vary due to courier delays, weather, holidays, customs, incorrect address details or circumstances beyond our reasonable control.

ISEEA is not responsible for delays caused by third-party delivery providers or events beyond our control.

7. Intellectual Property

All content available on the ISEEA website, including our brand name, logo, designs, text, photographs, graphics, videos, course materials, educational content and other original materials, belongs to ISEEA or its authorised licensors.

You may not copy, reproduce, modify, distribute, publish, sell or commercially use our content without prior written permission from ISEEA.

8. Third-Party Services & Links

Our website may use third-party services such as payment gateways, shipping providers, analytics services and other technology providers.

We may also provide links to third-party websites. ISEEA is not responsible for the content, security, privacy practices or services of third-party websites.

9. Shopify

ISEEA's online store is powered by Shopify. Purchases made through our website are transactions directly between you and ISEEA.

Shopify provides the technology that enables us to operate our online store but is not responsible for products or services purchased directly from ISEEA.

10. Privacy

Your use of our Services is also subject to our Privacy Policy, which explains how we collect, use and protect your personal information.

11. Customer Reviews & Feedback

If you voluntarily submit reviews, feedback, suggestions, photographs or other content to ISEEA, you confirm that you have the right to share such content.

ISEEA may use customer feedback or reviews to improve and promote its Services, subject to applicable law and our Privacy Policy.

12. Errors & Changes

Occasionally, our website may contain typographical errors, inaccurate information or omissions relating to products, prices, availability, promotions or other information.

ISEEA reserves the right to correct such errors and update information at any time.

13. Prohibited Use

You agree not to use our website or Services:

• For any unlawful or fraudulent purpose.

• To infringe the rights of ISEEA or any third party.

• To upload malicious code, viruses or harmful material.

• To copy, scrape, reproduce or commercially exploit our website content without permission.

• To impersonate another person or provide false information.

• To interfere with the security or proper functioning of our website.

ISEEA may restrict or terminate access to its Services where these Terms are violated.

14. Spiritual & Educational Disclaimer

Information relating to astrology, numerology, gemstones, crystals, spiritual practices, Vastu and related subjects is provided for educational, traditional and spiritual purposes.

ISEEA does not guarantee specific financial, health, relationship, career or other personal outcomes from any product, course, consultation or spiritual practice.

15. Limitation of Liability

To the extent permitted by applicable law, ISEEA will not be responsible for indirect, incidental or consequential losses arising from the use of our website, products or Services.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

You agree to indemnify and hold ISEEA harmless from claims, losses or liabilities arising from your violation of these Terms, misuse of our Services or violation of applicable laws or third-party rights.

17. Termination

ISEEA may suspend or terminate your access to the website or Services if you violate these Terms or engage in fraudulent, unlawful or abusive activity.

Any provisions that by their nature should continue after termination will remain effective.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India, unless otherwise required by applicable law.

19. Changes to These Terms

ISEEA may update these Terms of Service from time to time.

The updated version will be published on this page with the revised Last Updated date. Continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Contact Information

For questions regarding these Terms of Service, please contact us:

ISEEA
Email: iseea.official@gmail.com
Phone: +91 9137580280
Location: Mumbai, Maharashtra, India
Website: iseeaelegance.com